Welcome to the System of Complaints, Suggestions and Congratulations of the University of Vigo. This mailbox was created for students, staff and citizens, in general, to have a channel to communicate issues related with the quality and the improvement of the public service provided by the unities, offices and services in the University.
The complaints, suggestions and congratulations can be sent anonymously. If the user is willing to receive an answer, he or she should provide an email or the details to receive it by postal mail. The response time is a maximum of 15 working days.
This system is independent of the actions taken by the Court of Guarantees and of the system of administrative appeals provided under the law 30/1992, of the 26th of November, on the Legal System of the Public Administrations and Common Administrative Procedure. The complaints submitted will not have the status of administrative appeal and their submission will not interrupt the deadlines established by the current regulation. The complaints submission will not mean in any case the waiving of exercising other rights or taking other actions.